Introduction

Lux Coaches ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our coaching services based in Calgary, Alberta.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

Personal Data

• Name
• Email address
• Phone number
• Mailing address
• Payment information
• Coaching preferences and fitness goals
• Health and wellness information (if voluntarily provided)

Automatically Collected Information

• Browser type and version
• IP address
• Pages visited and time spent on pages
• Referring/exit pages
• Device type and operating system
• Cookies and similar tracking technologies

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:

• Generate invoices and send billing information
• Fulfill and manage your coaching sessions and services
• Email you regarding your account or coaching services
• Improve our website and services
• Respond to your inquiries and customer service requests
• Send promotional communications (with your consent)
• Prevent fraudulent transactions and enhance security
• Comply with legal obligations

3. Disclosure of Your Information

We may share your information in the following situations:

By Law or to Protect Rights

If we believe the release of information is necessary to comply with the law, enforce our site policies, or protect ours or others' rights, property, and safety.

Third-Party Service Providers

We may share your information with third parties that perform services for us, including payment processors, email service providers, and analytics companies. These parties are obligated to use your information only as necessary to provide services to us.

Business Transfers

If Lux Coaches is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and track website usage. You can control cookie settings through your browser preferences.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites before providing your information.

7. Children's Privacy

Lux Coaches does not knowingly collect personal information from children under the age of 18. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's account.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to opt-out of marketing communications
• The right to data portability

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

9. Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Lux Coaches
Calgary, Alberta
Email: info@luxcoaches.com
Phone: +1 (403) 555-1234

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services following the posting of revised Privacy Policy means that you accept and agree to the changes.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Alberta, Canada, and you irrevocably submit to the exclusive jurisdiction of the courts located in Calgary, Alberta.